About

FAQ

• Where is the store based?

  Philadelphia, PA

• Do you accept orders placed outside of the US?

  We do NOT accept orders outside the US via Storenvy. If you're interested in purchasing a print or apparel and would like it shipped to anywhere outside the US, please email us directly at [email protected] so we can obtain a proper shipping quote and purchase total for you.

• How long will it take to receive my order?

  Fulfillment is generally made within 2 weeks of receiving your order, but in most cases much sooner. Once packed, your order will be shipped and a tracking number will be emailed to you via Storenvy. Domestic orders will arrive anywhere from 2-10 business days (depending on the efficiency of your local postal service), whereas International delivery times can vary between 2 and 12 weeks. All packages are fully insured for domestic orders.

• What shipping services do you use?

  We ship exclusively with USPS & UPS carriers. All domestic prints are insured for loss or damage via the carrier. International prints are uninsured unless the purchaser has contacted us and made special insured postage requests.

• Can you replace lost or damaged purchases?

  If your item has been lost or damaged in transit, items are ineligible for free replacement through our store. If loss or damage happens to your item in transit, a full refund can be requested via a UPS / USPS insurance claim. If you'd like to file a claim, please contact us at [email protected] so we can help and provide you with proof of value, purchase, and any other info needed for your claim.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.